Reference

How dewa878 Handles Your Personal Data

Your account data belongs to you. This page explains exactly what we collect when you open an account or deposit via DANA, OVO or GoPay, how we store it, and what controls you have over it.

Encrypted account dataDANA, OVO, GoPay transaction privacyYour right to request deletionNo data sold to third partiesContact us anytime to review your records
dewa878 How dewa878 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Your data security is not a marketing claim — it is an operational requirement. We use SSL encryption across all account pages, deposit flows and withdrawal screens. Cookies on dewa878 serve session management and basic analytics; they do not track you across other websites. You can adjust cookie preferences through your browser settings at any time. For account access, we use an OTP verification step at login so only you can reach your wallet and transaction history.

SSL Encryption Every page where you enter account or payment details — including DANA and OVO deposit screens — runs over SSL. Your data travels encrypted, not in plain text.
Cookie Use We use session cookies to keep you logged in and analytics cookies to see which pages load well on mobile. We do not use cookies to build advertising profiles or share data with ad networks.
OTP Account Access The OTP Login flow sends a one-time code to your registered number each session. Even if someone has your password, they cannot access your account without that code.
Data Retention and Deletion We keep your data while your account is open and for a period required by applicable law after closure. Request deletion through support and we will process it within a reasonable timeframe.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or request deletion of your personal data, our support team handles privacy queries directly. You can reach us through live chat, email or the in-account help form. For wallet-related data queries — such as confirming what DANA or OVO transaction records we hold — our team can pull and share those details with you during business hours. Response times vary, but we aim to acknowledge every privacy request promptly.

Team online

Live Chat

Start a live chat session from your account dashboard. Identify your query as a privacy or data request and an agent will handle it directly.

Email Support

Send a detailed privacy request to our support email. Include your registered phone number so we can verify your identity before sharing any account data.

In-Account Help Form

Log in, go to the help section and submit a data request form. This is the fastest path for account-specific privacy queries including transaction records.

Common Questions About Your Privacy on dewa878

These are the questions we hear most often from people in Indonesia asking about how their account data, wallet transactions and contact details are managed on this platform.

We collect your name, email, phone number and the payment method you register. If you deposit via GoPay or OVO, we record the transaction reference — not your full wallet credentials.

Yes. Submit a data access request through live chat or the in-account help form. Verify your identity with your registered phone number and we will share what we hold on file.

We do not sell or rent your data. We share only what payment processors like DANA, OVO and GoPay need to complete your transactions. No marketing partners receive your personal details.

Contact support via email or live chat and request account deletion. We process data removal within a reasonable period, subject to any legal retention requirements that apply under applicable law.

We use session cookies for login continuity and basic analytics cookies for mobile page performance. You can disable non-essential cookies through your browser settings without losing access to your account.

Transaction records are stored in your account history and protected by SSL encryption and OTP login. Only you — and our verified support team when responding to your privacy request — can access those records.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.